- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
- Risk
- If the cooktop burner flames invert, there is an increased risk of a fire and injury.
- Remedy
- Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020-2021 Keystone Cougar travel trailers, model 24RDS, equipped with a Furrion range cooktop may have an interior cooktop installed in a cabinet that is not fully sealed from the furnace cavity. When the furnace is running, the cooktop burner flame can invert, which increases the risk of fire and injury.
If you own one of these trailers, stop using the interior range cooktop while the furnace is running and contact Keystone customer service at 1-866-425-4369 (Keystone recall number 20-377) to confirm your trailer is covered. Keystone will notify owners, and an authorized dealer will inspect the cooktop with the furnace running and install a plywood panel to seal the cabinet where needed. The repair is free of charge.
You can also check your vehicle identification number (VIN) for open recalls on the NHTSA website. The recall began July 17, 2020.
Official recall notice
Affected vehicles
| Keystone Cougar | 20202021 |
|---|