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Mercedes-Benz GLB 250 Recall 20V246: Water Can Enter Foot Wells, Causing Stalls or a Blank Dash

NHTSA campaign 20V246, reported May 1, 2020, 26 vehicles potentially affected.

What this recall means for you

Water can get in through the wheel well area and into the front footwells of this vehicle. That water may damage electrical components, which can cause the instrument cluster to go blank or the engine to stall while driving, with no ability to restart. Either problem can increase the risk of a crash.

An authorized Mercedes-Benz dealer will seal the vehicle body in the wheel well area and inspect the front footwells for water intrusion, repairing anything found. The repair is free of charge. Owners who want more information can contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2020070009.

You can also check your vehicle identification number (VIN) for open recalls on the NHTSA website or through a dealer to confirm whether your vehicle is affected and the repair has not yet been completed.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V246Mercedes-Benz USA, LLC.
Component
ELECTRICAL SYSTEM; STRUCTURE
Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving without the ability to restart the vehicle.
Risk
Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz GLB 2502020