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Hino NE8A Recall 20V244: Battery ground cable may break, blocking engine restart

NHTSA campaign 20V244, reported April 30, 2020, 12,470 vehicles potentially affected.

What this recall means for you

A ground cable connecting the negative battery terminal to the vehicle frame may be too short and may break. If it breaks, the engine cannot be restarted, which could leave you unable to move the truck to a safe location and raises the risk of a crash.

Hino will install an extension bracket on the negative battery terminal and inspect the ground cable terminal for damage. If damage is found, the cable will be replaced. The repair is free at an authorized Hino dealer. Owners were notified by interim letter in mid-June 2020, and the recall began June 26, 2020.

To check whether your truck is affected, contact Hino customer service at 1-248-699-9390 and reference recall AAHT0, or check your VIN for open recalls and schedule the repair with a dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V244Hino Motors Sales U.S.A., Inc.
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Problem
Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2021 NV8J, NJ8J, NE8J, NJ8A, NV8A, NE8A, NE8G, NJ8C, NE8C, and NV8G trucks. The ground cable that connects the negative battery terminal to the frame may be too short and may break as a result.
Risk
If the ground cable breaks, the engine cannot be re-started to move the vehicle to a safe area, increasing the risk of a crash.
Remedy
Hino will notify owners, and dealers will install an extension bracket to the negative battery terminal and inspect the ground cable terminal for damage, replacing the cable if damage is found, free of charge. Owners will be notified of the safety risk with an interim letter Mid-June 2020. The recall began June 26, 2020. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAHT0.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Hino NE8A20202021
Hino NE8C20202021
Hino NE8G20202021
Hino NE8J20202021
Hino NJ8A20202021
Hino NJ8C20202021
Hino NJ8J20202021
Hino NV8A20202021
Hino NV8G20202021
Hino NV8J20202021