CarRecallWatch- Component
- COMMUNICATION
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 AMG GT vehicles. The emergency call system (eCall) communication module may be missing the wiring harness ground line, which may cause the system to relay an inaccurate vehicle location, and restrict the ability to communicate verbally with the call center.
- Risk
- An inaccurate vehicle location or the inability to communicate with the call center may delay emergency responders, increasing the risk of injury in the event of an emergency.
- Remedy
- MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060010.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The emergency call system (eCall) communication module in certain vehicles may be missing a ground line in its wiring harness. As a result, the system may send an inaccurate vehicle location, or it may limit your ability to speak with the call center.
If an emergency occurs, an incorrect location or a failed voice connection could delay emergency responders from reaching you, which raises the risk of injury.
Mercedes-Benz USA will notify affected owners, and authorized dealers will repair the communication module's wiring harness free of charge. You can contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2020060010. You can also check your VIN for open recalls on the NHTSA website.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG GT | 2020 |
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