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Thor Motor Coach Four Winds Recall 20V178: Rear axle fluid may run low, risking driveshaft separation

NHTSA campaign 20V178, reported March 25, 2020, 22 vehicles potentially affected.

What this recall means for you

Certain 2020 and 2021 Thor Motor Coach motorhomes built on a Ford chassis may have an insufficient amount of fluid in the rear axle differential. This can lead to failure of the rear axle assembly and separation of the driveshaft. If the driveshaft separates, the vehicle can lose drive, which increases the risk of a crash. Separately, if the transmission is left in Park without the parking brake applied, the vehicle can move unintentionally, increasing the risk of injury or a crash.

The repair is free. Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle if needed. Ford will notify affected owners. You can contact Ford customer service at 1-866-436-7332 or Thor Motor Coach customer service at 1-877-855-2867 (recall number RC000188).

Do not rely on this notice alone. Check your vehicle identification number (VIN) on the NHTSA recall site or with a dealer to confirm whether your motorhome has an open recall, and schedule the free inspection with an authorized dealer. Until the repair is done, always apply the parking brake when parking.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V178Thor Motor Coach
Component
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN:DRIVELINE:DRIVESHAFT
Problem
Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.
Risk
If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.
Remedy
Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Thor Motor Coach Axis2020
Thor Motor Coach Chateau2020
Thor Motor Coach Four Winds20202021
Thor Motor Coach Quantum2020
Thor Motor Coach Vegas2020