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Keystone Bullet Recall 20V118: Missing Emergency Exit Window Can Trap Passengers

NHTSA campaign 20V118, reported February 27, 2020, 27 vehicles potentially affected.

What this recall means for you

Certain trailers may lack an egress window in the main living area. The crank-open vent window that is installed instead does not provide the same exit route, so in an emergency it can take passengers longer to get out of the trailer, raising the risk of injury.

Owners will be notified by the manufacturer. Authorized dealers will replace the existing crank-open vent window with an egress window at no cost. If you own this trailer, contact Keystone customer service at 1-866-425-4369 and check your VIN for open recalls to confirm whether your unit is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V118Keystone RV Company
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Problem
Keystone RV Company (Keystone) is recalling certain 2020 Bullet 34RI trailers equipped with overhead cabinets across the rear wall. The trailers may be missing an egress window in the main living area, preventing passenger exit in the event of an emergency.
Risk
In the event of an emergency, the missing egress window can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
Remedy
Keystone will notify owners, and dealers will replace the existing crank open vent window with an egress window, free of charge. The recall began March 12, 2020. Owners may contact Keystone customer service at 1-866-425-4369.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Keystone Bullet2020