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Custom Fire Side Mount Pumper Recall 20V111: Foam pump can overheat and fail during firefighting

NHTSA campaign 20V111, reported February 26, 2020, 1 vehicles potentially affected.

What this recall means for you

This recall covers one 2017 side mount pumper fire truck equipped with a Smart Foam 6.5-12 system. The foam pump can overheat and fail, which means firefighting foam chemical may not be injected when it is needed.

If foam injection is unavailable, firefighting and vapor mitigation efforts can be affected, increasing the risk of injury to bystanders and emergency personnel. The affected vehicle has already been remedied by Hale Products, according to the notice.

Owners with questions should contact Custom Fire customer service at 1-715-294-2555. The recall began August 16, 2019. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V111Custom Fire Apparatus, Inc.
Component
EQUIPMENT
Problem
Custom Fire Apparatus, Inc. (Custom Fire) is recalling one2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
Risk
If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
Remedy
Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1-715-294-2555.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Custom Fire Side Mount Pumper2017