- Component
- SUSPENSION:REAR
- Problem
- Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Risk
- A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain Ford Flex, Ford Taurus, and Lincoln MKT vehicles from model years 2013 to 2015 with the Police Interceptor or SHO Performance Pack may have rear suspension toe links that fracture under stress. A broken rear toe link can cause a sudden change in how the vehicle handles, which raises the risk of a crash.
Ford will replace the rear suspension toe links at no cost at an authorized dealer. Remedy parts are not yet available. Owners were first notified on March 3, 2020, and a second notice will be mailed when parts become available, currently expected around the end of September 2020. The recall began October 28, 2020. You can contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140, and you should check your VIN for open recalls.
If you own one of these vehicles, watch for your recall notice and schedule the free repair as soon as parts are available. Until then, check your VIN for open recalls and call the numbers above if you have questions about your vehicle's eligibility.
Official recall notice
Affected vehicles
| Ford Flex | 201320142015201620172018 |
|---|---|
| Ford Taurus | 201320142015201620172018 |
| Lincoln MKT | 201320142015201620172018 |