- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- Spartan Motors USA (Spartan) is recalling certain 2019 Utilimaster Sprinter vehicles equipped with Voyager VOM74MM rear camera displays. The camera module power supply may fail, causing the rear view image display not to function.
- Risk
- Without the camera display, the driver may not be able to see hazards behind the vehicle, increasing the risk of a crash.
- Remedy
- Spartan will notify owners, and will replace the relay/capacitor harness module and the Voyager VOM74MM camera display, free of charge. The recall began February 21, 2020. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 20003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2019 Sprinter vans have a rear view camera display whose camera module power supply may fail. When that happens, the rear view image does not appear, so the driver may not be able to see people, objects, or other hazards behind the vehicle.
Without a working rear camera, the risk of a backing-up crash goes up. If your van has a rear camera display, be extra careful when reversing and check mirrors and your surroundings closely until the repair is done.
The repair is free. Spartan Motors will replace the relay/capacitor harness module and the Voyager VOM74MM camera display. Contact Spartan customer service at 1-800-543-5008 (recall number 20003), or visit an authorized dealer. You can also check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| Utilimaster Sprinter | 2019 |
|---|