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Utilimaster Sprinter Recall 20V065: Rear camera display may fail, hiding hazards behind van

NHTSA campaign 20V065, reported February 6, 2020, 3,616 vehicles potentially affected.

What this recall means for you

Certain 2019 Sprinter vans have a rear view camera display whose camera module power supply may fail. When that happens, the rear view image does not appear, so the driver may not be able to see people, objects, or other hazards behind the vehicle.

Without a working rear camera, the risk of a backing-up crash goes up. If your van has a rear camera display, be extra careful when reversing and check mirrors and your surroundings closely until the repair is done.

The repair is free. Spartan Motors will replace the relay/capacitor harness module and the Voyager VOM74MM camera display. Contact Spartan customer service at 1-800-543-5008 (recall number 20003), or visit an authorized dealer. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V065Spartan Motors USA
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Problem
Spartan Motors USA (Spartan) is recalling certain 2019 Utilimaster Sprinter vehicles equipped with Voyager VOM74MM rear camera displays. The camera module power supply may fail, causing the rear view image display not to function.
Risk
Without the camera display, the driver may not be able to see hazards behind the vehicle, increasing the risk of a crash.
Remedy
Spartan will notify owners, and will replace the relay/capacitor harness module and the Voyager VOM74MM camera display, free of charge. The recall began February 21, 2020. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 20003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Utilimaster Sprinter2019