Home / Latest recalls / 20V062

Tesla Model X Recall 20V062: Steering Assist May Fail, Making Steering Harder

NHTSA campaign 20V062, reported February 5, 2020, 14,113 vehicles potentially affected.

What this recall means for you

The aluminum bolts that attach the power steering gear assist motor to the steering gear housing can corrode and fracture. If this happens, power steering assist may be reduced or lost completely, requiring much higher steering effort, especially at lower speeds. That increased effort can raise the risk of a crash.

Tesla will notify owners. Tesla Service Centers will replace the steering gear mounting bolts with coated steel bolts and apply a corrosion-preventative sealer to the steering gear motor housing and motor connection bolts. If the mounting bolts are found broken, or break during removal and cannot be removed, a new steering gear will also be installed. All services are free of charge.

Contact a Tesla authorized service center or Tesla customer service at 1-877-798-3752 to schedule the repair. Owners can also check their VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V062Tesla, Inc.
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Problem
Tesla, Inc. (Tesla) is recalling certain 2015-2016 Model X vehicles. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Risk
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy
Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts with coated steel bolts, and add a corrosion-preventative sealer to the steering gear motor housing and motor connection bolts. If the mounting bolts are found to be broken or break during removal and cannot be removed, a new steering gear will also be installed. All services will be performed free of charge. The recall began February 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Tesla Model X20152016