CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Vactor Manufacturing (Vactor) is recalling certain 2017-2020 Vactor 2100i vehicles manufactured with RECIRC or flusher as original equipment or retrofitted. While in Recirculation (RECIRC) or Flusher mode and then switched to Jetting mode, the safety interlocks may fail resulting in unintentional vehicle movement.
- Risk
- Unintentional vehicle movement increases the risk of crash.
- Remedy
- Vactor will notify owners, and dealers will provide software updates, free of charge. The recall began February 17, 2020. Owners may contact Vactor customer service at 1-877-342-5374. Vactor's number for this recall is SB-0304.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain Vactor 2100i vehicles from model years 2017 through 2020, equipped with RECIRC or flusher mode, may have a software problem. When the vehicle is switched from Recirculation (RECIRC) or Flusher mode to Jetting mode, the safety interlocks may fail, and the vehicle can move without the operator intending it.
Unintended vehicle movement increases the risk of a crash, which could injure the operator, nearby workers, or bystanders.
Owners will be notified by Vactor, and an authorized dealer will install a software update at no cost. To ask about this recall, contact Vactor customer service at 1-877-342-5374 and reference recall SB-0304. You can also check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Vactor 2100I | 2017201820192020 |
|---|