CarRecallWatch- Component
- STEERING; SUSPENSION:FRONT
- Problem
- Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
- Risk
- A loss of hydraulic steering assist can increase the risk of a crash.
- Remedy
- Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain emergency response vehicles have front shocks that can separate from their upper mount. A loose shock may contact and damage the steering gear housing, which can cause a steering fluid leak and a loss of power steering assist.
Losing hydraulic steering assist can make the vehicle harder to steer and increases the risk of a crash.
The repair is free. Reyco dealers will install a new bolt, nut, hardened washer, and shim. Owners will be notified by mail, but you can also check your VIN for open recalls and contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Rosenbauer Commander | 201420152016201720182019 |
|---|