CarRecallWatch- Component
- ELECTRICAL SYSTEM:WIRING
- Problem
- Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.
- Risk
- In the event of a short circuit in the wiring, there may be an increased risk of fire.
- Remedy
- Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020 Crossroads trailers, built by Keystone RV Company, may have WiFi prep wiring that lacks proper circuit protection between the WiFi switch and the WiFi prep. This means that if a short circuit occurs in the wiring, the risk of fire is increased.
If you own an affected trailer, Keystone will notify you directly. Dealers will correct the circuit protection at no cost to you. You can also contact Keystone customer service at 1-866-425-4369 and reference recall number 20-368. Check your vehicle identification number (VIN) for open recalls to confirm whether your trailer is included.
Until the repair is made, contact an authorized dealer to schedule the free correction as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Crossroads Cameo | 2020 |
|---|---|
| Crossroads Cruiser | 2020 |
| Crossroads Hampton | 2020 |
| Crossroads Redwood | 2020 |
| Crossroads Sunset | 2020 |
| Crossroads Volante | 2020 |