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Isuzu NPR Recall 20V025: Front seat belts may not restrain occupants in a crash

NHTSA campaign 20V025, reported January 17, 2020, 1,138 vehicles potentially affected.

What this recall means for you

Some commercial trucks and cab-chassis vehicles have front seat belt assemblies with a dual-mode belt locking mechanism. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

If the seat belt does not restrain the occupant properly during a crash, the risk of injury increases. Drivers and front passengers should be aware of this risk and should not delay having the vehicle checked.

The repair is free at an authorized dealer. Dealers will inspect and replace the seat belt assembly as necessary. Owners can contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020 (Isuzu recall number V2001). You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V025Isuzu Technical Center of America, Inc.
Component
SEAT BELTS:FRONT:WEBBING
Problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Risk
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Chevrolet 4500HD20192020
Chevrolet 4500XD2020
Chevrolet 5500HD2020
Chevrolet 5500XD2020
Isuzu NPR2019
Isuzu NPR HD20192020
Isuzu NPR XD2020
Isuzu NQR2020
Isuzu NRR2020