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Genuine Scooter Royal Alloy Recall 20V010: Brake pad can dislodge, risking loss of braking

NHTSA campaign 20V010, reported January 10, 2020, 148 vehicles potentially affected.

What this recall means for you

The front brake rotor may become off-center inside the front brake caliper. When this happens, the inner brake pad can come loose from the top of the caliper.

If a brake pad dislodges, the scooter may lose some or all of its braking ability, which increases the risk of a crash. The manufacturer asks owners not to ride the scooter. Have it towed to an authorized dealer instead; roadside assistance coverage and the owner's warranty cover the tow at no cost. Call Genuine Scooters customer service at 1-773-433-1311 for help.

Dealers will reposition the brake rotors with spacers to keep the brake pads from dislodging. The repair is free of charge. Check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V010Genuine Scooters, LLC
Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Problem
Genuine Scooters, LLC. (Genuine Scooters) is recalling certain 2020 Royal Alloy GT150 scooters. The front brake rotor may become uncentered within the front brake caliper allowing the inner brake pad to dislodge from the top of the brake caliper.
Risk
If the brake pad becomes dislodged, the scooter can experience a reduced or complete loss of braking, increasing the risk of a crash.
Remedy
Genuine Scooters will notify owners, and dealers will reposition the brake rotors with spacers to prevent the brake pads from dislodging, free of charge. The recall began January 2019. Note: Genuine Scooters requests owners to not drive their scooters. Please have the scooter towed to a dealer for repairs. Roadside assistance coverage has been provided along with owner's warranty so the tow will be free of charge. Owners may contact Genuine Scooters customer service at 1-773-433-1311.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Genuine Scooter Royal Alloy2020