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ATC Quest Recall 19V921: Guide Block May Fail, Causing Car Lift to Drop

NHTSA campaign 19V921, reported December 23, 2019, 232 vehicles potentially affected.

What this recall means for you

A guide block on certain Quest Stacker trailers may fail, allowing the car lift to drop into the tilt position. While the lift is tilted, it may come unseated from the ladder, causing the front end of the lift to fall and increasing the risk of injury.

The fix is free. Aluminum Trailer Company will notify owners, and dealers will replace the existing guide blocks with an improved guide block made from Nylatron. The recall is expected to begin February 10, 2020. You can also contact ATC customer service at 1-877-441-2440, extension 342, and check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V921Aluminum Trailer Company
Component
EQUIPMENT
Problem
Aluminum Trailer Company (ATC) is recalling certain 2016-2019 Quest Stacker trailers. The guide block may fail causing the car lift to drop into the tilt position.
Risk
While in tilt position, lift may become unseated from the ladder causing front end of lift to fall, increasing the risk of injury.
Remedy
ATC will notify owners and dealers will replace the existing guide blocks with an improved guide block made from Nylatron, free of charge. The recall is expected to begin February 10, 2020. Owners may contact ATC customer service at 1-877-441-2440, extension 342.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.NHTSA is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:- A description of the basis for your company's determination of the recall population (49 CFR 573.6 (c)(2)).- A description of how the products to be recalled differ from similar products that are not included in the recall (49 CFR 573.6 (c)(2)).- The percentage of products estimated to contain the defect or noncompliance (49 CFR 573.6 (c)(4)).- A statement that defscribes the safety consequence of a guide block failing. (49 CFR 577.5).- A description of the manufacturer's program for remedying the defect or noncompliance (49 CFR 573.6 (c)(8)(i)).

Affected vehicles

ATC Quest2016201720182019