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Mercedes-Benz GLC 300 Recall 19V914: Passenger Visor Air Bag Warning May Be in Wrong Language

NHTSA campaign 19V914, reported December 20, 2019, 10,041 vehicles potentially affected.

What this recall means for you

The passenger side sun visor may carry air bag warning labels printed in a foreign language instead of English. Because of this, the vehicle does not fully meet federal occupant crash protection requirements.

If the warning label is not readable, an occupant may not understand the risks of the passenger air bag, especially to children seated in the front. That lack of awareness could increase the risk of injury in a crash.

The remedy is free. Dealers will inspect the air bag warnings and replace them if needed. Owners will be notified by Mercedes-Benz USA, or they can call customer service at 1-800-367-6372 (recall number 2020020014). You can also check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V914Mercedes-Benz USA, LLC.
Component
EQUIPMENT:OTHER:LABELS
Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz AMG GLC432019
Mercedes-Benz AMG GLC632019
Mercedes-Benz AMG GLC63S2019
Mercedes-Benz GLC 3002019
Mercedes-Benz GLC 350 E2019