- Component
- POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT; POWER TRAIN:DRIVELINE:DRIVESHAFT
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.
- Risk
- If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.
- Remedy
- PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 19KWE and 19PBG.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain heavy-duty trucks built in 2020 may have rear axle output shafts that were not heat treated properly during manufacturing. Over time, these forward rear axle shafts could fracture.
If a shaft breaks, the shaft or the interaxle driveline could detach from the vehicle and fall onto the road. A loose driveline piece can become a road hazard for other drivers and increases the risk of a crash.
PACCAR will notify owners, and authorized dealers will inspect the rear axle output shafts and replace them if needed, at no cost to you. Owners can contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. Check your vehicle identification number (VIN) for open recalls to confirm whether your truck is affected.
Official recall notice
Affected vehicles
| Kenworth T800 | 2020 |
|---|---|
| Kenworth T880 | 2020 |
| Kenworth W990 | 2020 |
| Peterbilt 348 | 2020 |
| Peterbilt 367 | 2020 |
| Peterbilt 389 | 2020 |
| Peterbilt 520 | 2020 |
| Peterbilt 567 | 2020 |