- Component
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- Problem
- Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
- Risk
- Stopping the vehicle unexpectedly increases the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2019-2020 Mazda3 vehicles may have a Smart Brake System that can falsely detect an obstacle while driving. When this happens, the automatic emergency braking activates and suddenly stops the vehicle, which increases the risk of a crash.
An unexpected sudden stop can catch drivers and following traffic off guard, so you should take this recall seriously. Mazda will notify affected owners, and authorized dealers will update the Smart Brake System software. Vehicles with certain production dates will also receive an instrument cluster software update or replacement and a replacement owner's manual. All of these repairs are free of charge.
To check whether your vehicle is included, look up your VIN for open recalls and contact Mazda customer service at 1-800-222-5500, Option 4, referencing recall number 4219L. Schedule the repair with an authorized Mazda dealer as soon as possible.
Official recall notice
Affected vehicles
| Mazda MAZDA3 | 20192020 |
|---|