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Mazda MAZDA3 Recall 19V907: Automatic braking can falsely engage and stop car suddenly

NHTSA campaign 19V907, reported December 19, 2019, 35,390 vehicles potentially affected.

What this recall means for you

Certain 2019-2020 Mazda3 vehicles may have a Smart Brake System that can falsely detect an obstacle while driving. When this happens, the automatic emergency braking activates and suddenly stops the vehicle, which increases the risk of a crash.

An unexpected sudden stop can catch drivers and following traffic off guard, so you should take this recall seriously. Mazda will notify affected owners, and authorized dealers will update the Smart Brake System software. Vehicles with certain production dates will also receive an instrument cluster software update or replacement and a replacement owner's manual. All of these repairs are free of charge.

To check whether your vehicle is included, look up your VIN for open recalls and contact Mazda customer service at 1-800-222-5500, Option 4, referencing recall number 4219L. Schedule the repair with an authorized Mazda dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V907Mazda North American Operations
Component
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Problem
Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
Risk
Stopping the vehicle unexpectedly increases the risk of a crash.
Remedy
Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mazda MAZDA320192020