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Mack Anthem (An) Recall 19V896: Steering Drag Link May Separate, Causing Loss of Steering

NHTSA campaign 19V896, reported December 16, 2019, 80 vehicles potentially affected.

What this recall means for you

Some 2020 heavy-duty trucks may have steering drag link castle nuts and cotter pins that were not installed correctly at the connection to the pitman arm and steering arm. Over time, this could allow the drag link to separate.

If the drag link separates, the driver could lose steering control, which increases the risk of a crash. Owners should take this recall seriously and have their vehicle checked promptly.

The inspection and any necessary repair of the drag link attachment points are free of charge at an authorized dealer. Mack will notify affected owners. You can also contact Mack customer service at 1-800-866-1177 (recall number SC0420) and check your vehicle identification number for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V896Mack Trucks, Inc.
Component
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Problem
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
Risk
If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mack Anthem (An)2020
Mack Granite (Gr)2020
Mack Pinnacle (Chu)2020