- Component
- STEERING:HYDRAULIC POWER ASSIST SYSTEM; SUSPENSION:FRONT
- Problem
- Maintainer Corporation of Iowa, Inc. (Maintainer) is recalling one 2019 Custom Bodies Heavy Rescue emergency response vehicle. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
- Risk
- A loss of power steering assist increases the risk of a crash.
- Remedy
- Maintainer has notified the owner, and a Spartan dealer will install new shock bolts, and shims if necessary, free of charge. The recall began December 20, 2019. Owners may contact Maintainer customer service at 1-800-831-8588 or Spartan customer service at 1-800-543-5008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The front shock absorbers may separate from their upper mounts. A loose shock can contact and damage the steering gear housing, which may cause a steering fluid leak and a loss of power steering assist.
Losing power steering assist makes the vehicle harder to steer and increases the risk of a crash.
The repair is free. An authorized Spartan dealer will install new shock bolts, and shims if needed. Owners can contact Maintainer customer service at 1-800-831-8588 or Spartan customer service at 1-800-543-5008, and should check their VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Maintainer Custom Body | 2019 |
|---|