- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Proterra, Inc. (Proterra) is recalling certain 2019 Catalyst buses. A body controller software update may have disabled the audible and visible warnings that notifies the operator that the brake interlock could be engaged.
- Risk
- If the vehicle does warn the driver that the brake interlock is engaged, the rear brakes may overheat, increasing the risk of a fire or crash.
- Remedy
- Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1-864-438-0000.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A software update on certain 2019 Proterra Catalyst buses may have turned off the audible and visible warnings that tell the operator the brake interlock is engaged. If the bus does warn the driver of an engaged interlock, the rear brakes may overheat, which increases the risk of a fire or crash.
Proterra will notify owners, and authorized dealers will update the body controller software at no cost to the owner. The recall began January 16, 2020. Owners can contact Proterra customer service at 1-864-438-0000 and should check their vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Proterra Catalyst | 2019 |
|---|