CarRecallWatch- Component
- SEATS:MID/REAR ASSEMBLY
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.
- Risk
- The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.
- Remedy
- MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020 Mercedes-Benz GLE 450 SUVs have third-row headrests that may have been built with insufficient padding, and a securing rod that may fail to hold the headrest in place. This can affect how the headrest adjusts and operates.
If the headrest is not properly positioned or secured, it may not protect the third-row occupant in a crash, which increases the risk of injury. Owners of affected vehicles should check whether their VIN has an open recall.
Mercedes-Benz USA will replace the third-row headrests on affected vehicles free of charge at an authorized dealer. Owners can contact Mercedes-Benz USA customer service at 1-800-367-6372 for more information.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz GLE 450 | 2020 |
|---|