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Temsa TS45 Recall 19V836: Uneven Aisle Floors on Buses Can Cause Injuries

NHTSA campaign 19V836, reported November 20, 2019, 18 vehicles potentially affected.

What this recall means for you

Certain 2020 Temsa TS45 buses may have aisle floor hatches that were improperly installed, leaving the floor surface uneven. Differences in floor height can increase the risk of injury to passengers and others walking through the bus.

Temsa will notify affected owners, and authorized dealers will revise the floor hatches at no cost to the owner. If you own a 2020 Temsa TS45, you can contact Temsa customer service at 1-407-271-8935 to confirm your bus is included and arrange the repair. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V836Temsa
Component
STRUCTURE
Problem
Temsa is recalling certain 2020 TS45 buses. Improper installation of the aisle floor hatches may cause uneven floors.
Risk
The surface level difference can increase the risk of an injury.
Remedy
Temsa will notify owners, and dealers will revise the floor hatches, free of charge. The recall began December 24, 2019. Owners may contact Temsa customer service at 1-407-271-8935.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Temsa TS452020