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Thomas Built Buses Saf-T-Liner HDX Recall 19V831: Loose Torque Converter Bolts Can Disable School Bus

NHTSA campaign 19V831, reported November 19, 2019, 30 vehicles potentially affected.

What this recall means for you

Certain 2018-2020 Thomas Built Saf-T-Liner HDX school buses with Detroit DD8 engines and Allison transmissions may have flex-plate/torque converter fasteners that were not tightened enough. Loose bolts can become lodged in the starter, which can disable the bus.

A bus that stops working in traffic may need to be evacuated while vehicles are still moving nearby, which raises the risk of injury to passengers and others on the road.

The repair is free. Dealers will inspect the fasteners and tighten them as needed. Owners may contact Daimler Trucks North America customer service at 1-800-547-0712 and reference recall FL-839. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V831Daimler Trucks North America LLC
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Thomas Built Saf-T-Liner HDX school buses equipped with Detroit DD8 Engines and Allison Transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.
Risk
The loose bolts can become lodged in the starter, disabling the bus, resulting in an evacuation in an uncontrolled traffic situation, increasing the risk of an injury.
Remedy
DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. DTNA issued owners an interim notification on December 13, 2019. The recall began August 7, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-839.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Thomas Built Buses Saf-T-Liner HDX201820192020