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Glaval Bus Titan Recall 19V824: Roof emergency hatch handle can break, blocking exit

NHTSA campaign 19V824, reported November 18, 2019, 356 vehicles potentially affected.

What this recall means for you

The external handle on the roof escape hatch may break unexpectedly during normal use because of a manufacturing problem. The hatch is meant to be opened from outside the bus in an emergency, and these buses do not meet federal bus emergency exit requirements (FMVSS 217) while the handle is defective.

If the handle breaks, rescuers or occupants may not be able to easily open the roof hatch from outside the vehicle during an emergency, which increases the risk of injury.

Forest River will notify owners, and authorized dealers will replace the roof hatch at no charge. Owners can contact Forest River customer service at 1-800-748-3440 (recall number 05-1115). Check your vehicle's VIN for open recalls to confirm whether your bus is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V824Forest River, Inc.
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Problem
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy
Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Glaval Bus Apollo20182019
Glaval Bus Commute20182019
Glaval Bus Concorde II20182019
Glaval Bus Entourage20182019
Glaval Bus Legacy20182019
Glaval Bus Primetime20182019
Glaval Bus Titan20182019
Glaval Bus Titan II LOW Floor20182019
Glaval Bus Universal20182019