CarRecallWatch- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
- Risk
- A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2019 Mercedes-Benz GLC 300 and GLC 300 4MATIC vehicles may have a faulty electrical connection between the power steering electric motor and the control unit. If this connection fails, the electric power steering assist can be lost.
Without power steering assist, the driver must apply much greater effort to steer the vehicle, which raises the risk of a crash. Owners of affected vehicles should take this recall seriously.
Mercedes-Benz USA will notify owners, and authorized dealers will replace the electric power steering control unit free of charge. The recall began December 20, 2019, and owners can contact Mercedes-Benz USA customer service at 1-800-367-6372 (recall number 2019110014). Check your VIN for open recalls to confirm whether your vehicle is included.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz GLC 300 | 2019 |
|---|