Home / Latest recalls / 19V821

Mercedes-Benz S 560 Recall 19V821: Loose Engine Gear Can Detach, Stalling Engine and Raising Crash Risk

NHTSA campaign 19V821, reported November 15, 2019, 6 vehicles potentially affected.

What this recall means for you

The threaded connection between the camshaft idler gear and the engine crankcase may not have been tightened properly. Over time, the idler gear can detach from the crankcase, which can damage the engine.

A detached idler gear can cause the engine to stall while driving, increasing the risk of a crash. Owners should be aware of this risk and take the recall seriously.

The repair is free. Dealers will replace the engine at no charge. Owners can contact Mercedes-Benz USA customer service at 1-800-367-6372 for more information, and should check their vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V821Mercedes-Benz USA, LLC.
Component
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.
Risk
A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz S 56020182019