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Fiat 500 Recall 19V817: Shifter Cable Can Detach, Allowing Car to Roll Away

NHTSA campaign 19V817, reported November 15, 2019, 51,788 vehicles potentially affected.

What this recall means for you

On certain 2012 and 2013 Fiat 500 vehicles with 6-speed automatic transmissions, the shifter cable bushing may fail. This can allow the cable to detach from the transmission, so the transmission may not shift into the gear you select. Even with the shifter in PARK, the vehicle may roll away.

These situations increase the risk of a crash. If your car does not shift as expected or seems to move when it should be in PARK, stop driving it and contact an authorized dealer.

The repair is free. Dealers will replace the shifter cable adjuster at no charge. Chrysler will notify owners, and you can contact Chrysler customer service at 1-800-853-1403 (recall number VB4). You can also check your VIN for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V817Chrysler (FCA US LLC)
Component
POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Problem
Chrysler (FCA US LLC) is recalling certain 2012-2013 Fiat 500 vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the cable to detach from the transmission.
Risk
If the shifter cable detaches from the transmission, the transmission may not shift into the gear selected by the driver. Additionally, despite selecting PARK with the shifter, the vehicle may roll away. These scenarios may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the shifter cable adjuster, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB4.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Fiat 50020122013