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Prevost H3-45 Recall 19V777: Dash lights may be too bright at night, reducing visibility

NHTSA campaign 19V777, reported October 29, 2019, 110 vehicles potentially affected.

What this recall means for you

A missing component means the driver cannot dim the dashboard lighting for the controls and indicators, so the display stays at its brightest setting. This does not meet the federal standard for controls and displays (FMVSS 101).

At night, the brightest dash illumination can reduce the driver's visibility of the road and surroundings, which increases the risk of a crash.

Owners will be notified by Prevost. Authorized dealers will install the missing potentiometer and required wiring so the dash brightness can be adjusted, at no charge. You can contact Prevost customer service at 1-866-870-2046 (recall SR19-42), and you should check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V777Prevost Cars, Inc.
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk
During night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.
Remedy
Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-42.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Prevost H3-452020
Prevost X3-452020