CarRecallWatch- Component
- STEERING
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
- Risk
- This loss of connection would result in a loss of steering control, increasing the risk of a crash.
- Remedy
- DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020 Western Star 4700 trucks may have a steering shaft that was improperly installed. This could cause the connection between the steering wheel and the front axle wheels to be lost.
If that connection is lost, the driver would lose steering control, which increases the risk of a crash. Owners should take this recall seriously and arrange for the repair as soon as possible.
The repair is free. Dealers will inspect the vehicle and correct the steering shaft installation if needed. DTNA will notify owners, but you can also contact DTNA customer service at 1-800-547-0712 and check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Western Star 4700 | 2020 |
|---|