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Crossroads Sunset Recall 19V763: Cooktop Flame Can Invert, Raising Fire and Injury Risk

NHTSA campaign 19V763, reported October 25, 2019, 157 vehicles potentially affected.

What this recall means for you

The range cooktop in this trailer is installed in a cabinet that may not be fully sealed from the furnace cavity. When the furnace is running, the cooktop burner flame can invert, which increases the risk of fire and injury.

If you own an affected trailer, the manufacturer will notify you directly. Dealers will inspect the interior range cooktop with the furnace running and seal the cabinet as needed. The repair is free. You can also contact Keystone customer service at 1-866-425-4369 and reference recall number 19-362. Check your VIN for open recalls on NHTSA's website to confirm whether your trailer is included.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V763Keystone RV Company
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
Problem
Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
Risk
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Remedy
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Crossroads Sunset20192020