- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SERVICE BRAKES
- Problem
- Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
- Risk
- If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
- Remedy
- Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain Porsche Panamera and Cayenne vehicles from model years 2017 through 2020 may fail to show a visual warning on the instrument cluster when the brake pads are worn out. Because the driver is not alerted, the brakes may not perform as expected, which increases the risk of a crash. These vehicles also fail to meet Federal Motor Vehicle Safety Standard 135 for light vehicle brake systems.
Porsche will notify affected owners, and authorized dealers will reprogram the instrument cluster to restore the brake pad wear warning. The repair is free of charge. This recall supersedes an earlier campaign and includes vehicles that were already remedied under it.
Owners can check whether their vehicle is affected by entering their VIN at NHTSA's recall lookup, and can contact Porsche customer service at 1-800-767-7243 for more information. The recall began December 13, 2019.
Official recall notice
Affected vehicles
| Porsche Cayenne | 20192020 |
|---|---|
| Porsche Panamera | 20172018 |