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E-One Chsh Recall 19V730: Fire Trucks May Fail to Start, Delaying Emergency Response

NHTSA campaign 19V730, reported October 14, 2019, 1,603 vehicles potentially affected.

What this recall means for you

E-One is recalling certain 2013-2019 Typhoon and Cyclone II, 2013-2014 Cyclone III, 2014-2019 Quest II, and 2017 emergency vehicles equipped with specific Cummins engines. These engines lack a diode in the starter solenoid circuit, which would protect the starter lock-out relay from gradual damage over time. As that damage builds up, the relay can fail and prevent the vehicle from starting.

The risk is that responders may be unable to get the vehicle running when it is needed for an emergency, which could delay response and increase the risk of injury. Vehicles previously repaired under recall 18V-019 are also included and still need this remedy.

Owners will be notified by E-One. Dealers will install a diode in the starter solenoid circuit and replace the starter lock-out relay at no cost. Owners can contact E-One customer service at 1-352-861-3612, and should check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V730E-One Incorporated
Component
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Problem
E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Risk
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
Remedy
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

E-One Chsh2017
E-One Cyclone II2013201420152016201720182019
E-One Cyclone III20132014
E-One Quest II201420152016201720182019
E-One Typhoon2013201420152016201720182019