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Ferrara Inferno Recall 19V677: Front Shocks Can Detach and Cause Loss of Steering Assist

NHTSA campaign 19V677, reported September 24, 2019, 25 vehicles potentially affected.

What this recall means for you

On certain Inferno fire trucks with independent front suspensions, a front shock absorber can separate from its upper mount. The loose shock may strike and damage the steering gear housing, which can cause a steering fluid leak and a loss of power steering assist.

Losing hydraulic steering assist makes the vehicle harder to steer and can increase the risk of a crash. Owners of affected vehicles should stop driving them if they notice steering becoming unusually heavy or any signs of a fluid leak near the steering gear, and should contact Ferrara promptly.

The repair is free. Ferrara will notify owners and work with Reyco Granning to inspect and remedy the vehicles. Owners can contact Ferrara customer service at 1-800-443-9006, and should check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V677Ferrara Fire Apparatus, Inc.
Component
SUSPENSION:FRONT
Problem
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2015-2019 Inferno fire trucks equipped with independent front suspensions manufactured by Reyco Granning. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
Risk
A loss of hydraulic steering assist can increase the risk of a crash.
Remedy
Ferrara will notify owners and will work with Reyco Granning to inspect and remedy the vehicles free of charge. Ferrara issued owners an interim notification on September 24, 2019. The recall began October 9, 2019. Owners may contact Ferrara customer service at 1-800-443-9006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Ferrara Inferno20152016201720182019