CarRecallWatch- Component
- EQUIPMENT
- Problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Milestone recreational trailers. The wood backers for bunk supports were not installed on the slide out bunk end walls during manufacturing, possibly allowing the upper bunk bed to fall.
- Risk
- If the bed falls while someone is on, or under, the bunk, there is an increased risk of an injury.
- Remedy
- Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. The recall began September 20, 2019. Owners may contact Heartland customer service at 1-877-262-8032.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The wood backers that support the upper bunk bed on certain 2020 Milestone trailers were not installed on the slide-out bunk end walls during manufacturing. Without them, the upper bunk bed may not be secured and could fall.
If the bed falls while someone is on or under it, there is an increased risk of injury. Owners should stop using the upper bunk until the repair is completed.
Authorized Heartland dealers will install the wood backers to secure the bunk bed at no charge. Owners can contact Heartland customer service at 1-877-262-8032, and should check their VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Heartland Milestone | 2020 |
|---|