Home / Latest recalls / 19V647

Isuzu FTR Recall 19V647: Loose Relay Bolt Can Melt Wiring and Stall Engine

NHTSA campaign 19V647, reported September 9, 2019, 16,766 vehicles potentially affected.

What this recall means for you

A power supply bolt in the relay box may not have been properly tightened during harness production. Over time this can cause the power wire to melt and/or the vehicle to lose electrical power, which can result in a stall. A stall can increase the risk of a crash.

If you own an affected truck, a dealer will inspect the relay box power supply bolt and tighten it as necessary. If the harness or relay box is found damaged, it will be repaired or replaced. The remedy is free of charge at an authorized dealer. Owners will be notified by mail, but you can also check your VIN for open recalls and contact Isuzu customer service at 1-866-441-9638 (Isuzu recall number V1905).

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V647Isuzu Technical Center of America, Inc.
Component
ELECTRICAL SYSTEM:WIRING
Problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2019 N-GAS HD and Chevrolet Low Cab Forward 3500 and 4500 vehicles and 2018-2019 Isuzu FTR and Chevrolet Low Cab Forward 6500XD vehicles. The power supply bolt in the relay box may not have been properly tightened during harness production at the supplier. This may lead to melting of the power wire and/or a loss of electrical power to the vehicle, which can lead to a stall.
Risk
A stall can increase the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall began October 24, 2019. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1905.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Chevrolet LOW Cab Forward 3500201720182019
Chevrolet LOW Cab Forward 4500201720182019
Chevrolet LOW Cab Forward 650020182019
Isuzu FTR20182019
Isuzu N-Series201720182019