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Chevrolet Traverse Recall 19V643: Cracked Frame Rail Can Reduce Crash Protection

NHTSA campaign 19V643, reported September 6, 2019, 3,420 vehicles potentially affected.

What this recall means for you

The right-hand frame rail in the engine compartment may be cracked. A crack in the frame rail can reduce the vehicle's crash performance, which increases the risk of injury to occupants in a collision.

If you own an affected vehicle, General Motors will notify you by mail. Take your vehicle to an authorized dealer, where the frame rail will be inspected and replaced if necessary. The repair is free of charge. You can also check your VIN for open recalls and call Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-630-2438 with questions.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V643General Motors LLC
Component
STRUCTURE:FRAME AND MEMBERS
Problem
General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
Risk
A crack in the frame rail may reduce crash performance, increasing the risk of an injury.
Remedy
GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Buick Enclave2020
Chevrolet Traverse2020