Home / Latest recalls / 19V625

Jayco Embark Recall 19V625: Loose Steering Shaft Can Cause Loss of Steering Control

NHTSA campaign 19V625, reported August 28, 2019, 14 vehicles potentially affected.

What this recall means for you

Some steering shaft bolts on certain motorhomes may not have been tightened enough, which means the steering column shaft can come loose. A loose steering column shaft can cause a loss of steering control and increase the risk of a crash.

Owners will be notified by the manufacturer. Authorized dealers will inspect the upper and lower steering shaft bolts and tighten them if needed, at no cost to the owner. If you have questions, you can contact the manufacturer's customer service line at 1-800-517-9137. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V625Jayco, Inc.
Component
STEERING
Problem
Jayco, Inc. (Jayco) is recalling certain 2019 Embark motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Risk
A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, if necessary, free of charge. The recall began September 23, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901434.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Jayco Embark2019