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Mack Pinnacle (Cxu) Recall 19V616: Front Axle Beam May Crack, Risking Loss of Control

NHTSA campaign 19V616, reported August 21, 2019, 8 vehicles potentially affected.

What this recall means for you

Certain front steer axles on these trucks skipped a heat treating step during manufacturing, which leaves the axle beams weaker than intended. The beam can fracture, and a fractured axle beam can cause the driver to lose control of the vehicle and increase the risk of a crash.

Owners will be notified by mail. Authorized dealers will inspect the front axles and replace them as necessary, at no cost to the owner. The recall began September 27, 2019. You can contact Mack customer service at 1-800-866-1177 and reference recall number SC0419. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V616Mack Trucks, Inc.
Component
SUSPENSION:FRONT
Problem
Mack Trucks, Inc. (Mack) is recalling certain 2015 Pinnacle (CXU) vehicles equipped with Meritor FF967 Non Drive Front Steer Axles. The axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture.
Risk
Fracture of the axle beam can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect and replace the axles as necessary, free of charge. The recall began September 27, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0419.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mack Pinnacle (Cxu)2015