CarRecallWatch- Component
- SUSPENSION:FRONT
- Problem
- E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
- Risk
- A loss of hydraulic steering assist can increase the risk of a crash.
- Remedy
- E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The front shocks on certain E-One fire trucks may separate from their upper mount. A loose shock can contact and damage the steering gear housing, which may cause a steering fluid leak and a loss of power steering assist.
Losing hydraulic steering assist can increase the risk of a crash. Owners should be aware that steering may become much harder to control if this happens.
The repair is free. Dealers will install a new shock mount bolt and nut, a hardened washer, and shims to keep the shocks secured. Owners can contact E-One customer service at 1-352-861-3612, and should check their vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| E-One Cyclone II | 201420152016201720182019 |
|---|---|
| E-One Quest | 201520162017 |
| E-One Typhoon | 201320142016201720182019 |