- Component
- TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
- Problem
- Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.
- Risk
- In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-358.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020 Crossroads Cruiser fifth-wheel trailers were built with Morryde rotating pin boxes that may be attached with bolts that are too short. Under certain conditions, the pin box can rotate in two places instead of one.
This increases the risk of a crash. If you own an affected trailer, have it inspected and do not ignore the issue. The repair is free: authorized dealers will inspect the pin box and replace the bolts if necessary. Keystone RV Company will also notify owners directly, and you can call Keystone customer service at 1-866-425-4369 for more information. Check your VIN for any open recalls, and reference Keystone recall number 19-358 when contacting the company.
Official recall notice
Affected vehicles
| Crossroads Cruiser | 2020 |
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