CarRecallWatch- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Problem
- Navistar, Inc. (Navistar) is recalling certain 2019-2020 IC RE and IC CE commercial buses equipped with feature code 48PZP, 48PZR, 48RZY, 48SXV, or 48SZG (Prolo emergency exit roof hatches). Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
- Risk
- If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
- Remedy
- Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19514.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2019-2020 IC commercial buses equipped with Prolo emergency exit roof hatches may have an external hatch handle that can break unexpectedly during normal use. The defect comes from a manufacturing issue.
If the outer handle breaks, the roof hatch cannot be easily opened from outside the bus during an emergency. That raises the risk of injury to occupants who need to exit through the roof, and to anyone trying to reach them.
Owners will be notified by Navistar, and authorized dealers will replace the outer handle free of charge. You can contact Navistar customer service at 1-800-448-7825 (recall number 19514), and you should check your vehicle's VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| IC Bus CE | 20192020 |
|---|---|
| IC Bus Recb | 20192020 |