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Ford Explorer Recall 19V575: Vehicle Can Roll Away and Gear Display May Be Disabled

NHTSA campaign 19V575, reported August 5, 2019, 13,896 vehicles potentially affected.

What this recall means for you

Some 2020 Ford Explorer and Lincoln Aviator vehicles may be missing the Manual Park Release (MPR) cover, so the MPR lever could be moved unintentionally and the vehicle could roll away. These vehicles may also be in Factory Mode, which disables warning alerts and stops the instrument cluster from showing the selected transmission gear. Both conditions increase the risk of a crash.

Dealers will inspect the vehicle and install an MPR cover if needed. They will also verify the instrument cluster is not in Factory Mode and clear any fault codes, all at no cost to you. Ford will notify affected owners directly; you can also contact Ford customer service at 1-866-436-7332 (Ford recall number 19C06) and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V575Ford Motor Company
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; PARKING BRAKE; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Problem
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Risk
Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Ford Explorer2020
Lincoln Aviator2020