CarRecallWatch- Component
- EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
- Risk
- The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain vehicles were delivered with a printed operator's manual that does not match the vehicle's features and operating instructions. Because the manual may not correctly describe how the vehicle should be operated, following it could increase the risk of a crash.
If your vehicle is affected, the manufacturer will notify you, and authorized dealers will replace the information package free of charge. This includes the printed operator's manual, the maintenance booklet, and information sheets. You can also contact the manufacturer's customer service at 1-877-762-8267 and reference recall number VS2BAFV.
We recommend checking your vehicle identification number (VIN) for any open recalls and confirming the correct manual is in your glovebox. Until you have the updated information, review the features of your vehicle carefully and rely on the vehicle's onboard information where possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Metris | 2019 |
|---|