- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Problem
- BYD Coach & Bus (BYD) is recalling certain 2019 C8M buses equipped with Transpec glass roof escape hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
- Risk
- If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
- Remedy
- BYD has notified the affected owners, and BYD technicians will replace the glass roof hatches, free of charge. The recall began July 22, 2019. Owners may contact BYD customer service at 1-661-940-3250.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The tempered glass in the emergency escape roof hatch on certain buses can shatter because of temperature changes and vibration. When it breaks, glass fragments can fall onto passengers below, increasing the risk of injury.
BYD will replace the glass roof hatches on affected buses at no charge, performed by BYD technicians. The recall began July 22, 2019. Owners who are unsure whether their bus is included can contact BYD customer service at 1-661-940-3250, and should check their vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| BYD C8M | 2019 |
|---|