CarRecallWatch- Component
- STEERING:HYDRAULIC POWER ASSIST SYSTEM; SUSPENSION:FRONT
- Problem
- Spartan Motors USA (Spartan) is recalling certain 2014-2020 Emergency Response Gladiator and MetroStar vehicles equipped with an independent front suspension and Koni shocks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
- Risk
- A loss of power steering assist increases the risk of a crash.
- Remedy
- Spartan will notify owners, and dealers will install new shock bolts, and shims if necessary, free of charge. The recall began August 20, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19015.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain Spartan Gladiator and MetroStar emergency response vehicles, the front shock absorbers may separate from their upper mount. A loose shock can contact and damage the steering gear housing, which may cause a power steering fluid leak and a loss of power steering assist.
Losing power steering assist makes the vehicle harder to steer and increases the risk of a crash. If you own an affected vehicle, contact Spartan Motors customer service at 1-800-543-5008 and reference recall number 19015. Spartan will notify owners, and an authorized dealer will install new shock bolts, and shims if necessary, at no cost to you.
You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected and still needs the repair.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Spartan Gladiator | 2014201520162017201820192020 |
|---|---|
| Spartan Metro Star | 2014201520162017201820192020 |