- Component
- ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Problem
- Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
- Risk
- An unexpected stall increases the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A software error in the powertrain control module (PCM) can cause the engine to stall without warning. An unexpected stall increases the risk of a crash, particularly while driving, when the loss of engine power can leave you without control of the vehicle in traffic.
The repair is free. Dealers will reprogram the PCM software, and Mazda will notify affected owners. The recall began August 20, 2019. If you have one of these vehicles, contact Mazda customer service at 1-800-222-5500, option 4, and check your VIN for open recalls.
An authorized Mazda dealer can perform the software update at no cost to you. Until the repair is done, pay attention to any signs of engine trouble and schedule service promptly.
Official recall notice
Affected vehicles
| Mazda CX-5 | 20182019 |
|---|---|
| Mazda MAZDA3 | 2019 |
| Mazda MAZDA6 | 20182019 |