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Mazda CX-5 Recall 19V497: Engine May Stall Unexpectedly, Raising Crash Risk

NHTSA campaign 19V497, reported June 27, 2019, 262,220 vehicles potentially affected.

What this recall means for you

A software error in the powertrain control module (PCM) can cause the engine to stall without warning. An unexpected stall increases the risk of a crash, particularly while driving, when the loss of engine power can leave you without control of the vehicle in traffic.

The repair is free. Dealers will reprogram the PCM software, and Mazda will notify affected owners. The recall began August 20, 2019. If you have one of these vehicles, contact Mazda customer service at 1-800-222-5500, option 4, and check your VIN for open recalls.

An authorized Mazda dealer can perform the software update at no cost to you. Until the repair is done, pay attention to any signs of engine trouble and schedule service promptly.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V497Mazda North American Operations
Component
ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Problem
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Risk
An unexpected stall increases the risk of a crash.
Remedy
Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mazda CX-520182019
Mazda MAZDA32019
Mazda MAZDA620182019