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Toyota Prius C Recall 19V491: Failing DC-DC Converter Can Cause Loss of Drive

NHTSA campaign 19V491, reported June 26, 2019, 464 vehicles potentially affected.

What this recall means for you

The DC-DC converter in certain 2018-2019 Toyota Prius C hybrids may fail. When it does, the auxiliary battery stops receiving power from the converter, which can cause a loss of drive while you are driving.

A sudden loss of drive increases the risk of a crash, particularly in traffic or at highway speeds. If you own one of these vehicles, be alert for warning signs and take the recall seriously.

Toyota will notify affected owners. Dealers will replace the DC-DC converter with a new one, as necessary, at no cost to you. To check whether your vehicle is included, enter your VIN at the NHTSA recall lookup or contact Toyota customer service at 1-888-270-9371 (Toyota recall number K0K).

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 19V491Toyota Motor Engineering & Manufacturing
Component
HYBRID PROPULSION SYSTEM
Problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
Risk
A loss of drive increases the risk of crash.
Remedy
Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Toyota Prius C20182019