CarRecallWatch- Component
- EQUIPMENT
- Problem
- SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
- Risk
- The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
- Remedy
- SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2017-2018 Ford E-350 and E-450 shuttle buses equipped with ASA Electronics Voyager monitors may have a backup camera display that reverts to factory default settings. When this happens, the camera image is reversed, so what appears on the screen on the left side is actually on the right side of the vehicle, and vice versa.
This matters because a driver may turn the wrong direction to avoid an object behind the vehicle, which increases the risk of a crash.
SVO Group will work with ASA Electronics to notify owners. ASA will provide a harness relay capacitor module that eliminates the image reversal, free of charge. Owners can contact ASA Electronics customer service at 1-800-384-4400. You can also check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford E-350 | 20172018 |
|---|---|
| Ford E-450 | 20172018 |